Legal
Privacy Notice
This Privacy Notice explains how DacShield (“we”, “us”) processes personal data when you use DacShield.com or contact us. This notice is intended to support compliance with the UK GDPR and applicable UK privacy laws.
1) Who we are
DacShield is the controller responsible for personal data processed via this website. You can contact us at contact@dacshield.com.
2) What data we collect
| Context | Data categories | Source |
|---|---|---|
| Contacting us | Email address, message content, and any information you choose to share. | You |
| Website access (server logs) | IP address, device/browser metadata, requested URL, timestamps, and security-related events. | Automatically via hosting infrastructure |
| Operational security | Indicators of abuse (e.g., repeated requests) used to maintain availability and security. | Automatically via hosting/security controls |
3) Why we use your data (purposes)
- Responding to enquiries and communicating about demos or requests you submit.
- Operating and securing the website, including preventing abuse, troubleshooting, and maintaining availability.
- Improving reliability by diagnosing errors and performance issues (via server-side logs).
4) Lawful bases (UK GDPR)
- Legitimate interests — to operate, secure, and improve the website and to respond to business enquiries.
- Consent — where you voluntarily contact us and provide information; you control what you share.
- Legal obligation — if we must retain or disclose information to comply with applicable law.
5) Cookies and similar technologies
We aim to keep cookies minimal and do not use advertising pixels or cross-site tracking by default. See our Cookie Policy for details and how to manage preferences.
6) Sharing your data
We do not sell personal data. We may share data with service providers only as needed to operate the website and handle communications, such as our hosting provider and email infrastructure. These providers process data under our instructions and appropriate safeguards.
7) International transfers
Some service providers (for example, content delivery for fonts) may process data outside the UK. Where international transfers occur, we use appropriate safeguards such as contractual protections and vendor security measures.
8) Data retention
- Enquiries: retained as long as necessary to respond and for reasonable business record-keeping.
- Security and access logs: retained for a limited period to support security monitoring and troubleshooting.
Retention periods may vary depending on security needs, legal requirements, and operational constraints.
9) Your rights
Subject to applicable law, you may have rights to access, correct, delete, restrict, or object to certain processing, and to data portability. To exercise rights, contact contact@dacshield.com.
10) Complaints
If you have concerns about our processing, you may contact us first. You also have the right to lodge a complaint with the UK regulator, the Information Commissioner’s Office (ICO).
11) Changes to this notice
We may update this Privacy Notice to reflect changes in our practices or legal requirements. Updates will be posted on this page.
Last updated: March 2, 2026